FAQ

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Repair & Installation

Freqently Asked Questions

What types of general plumbing repairs do you offer?
We handle a wide range of plumbing repairs, including leaking pipes, burst pipes, blocked drains, dripping taps, and faulty fixtures.
Do you install and repair both standard and solar geysers?
Yes, we install, repair, and maintain standard electric geysers as well as solar geysers, offering energy-efficient solutions tailored to your needs.
Can you replace old or damaged pipes in my home or building?
Absolutely. We specialise in full pipe replacements and new pipe installations, using quality materials to ensure long-lasting performance and compliance.
How do I know if I need a hot water upgrade?
If your current system isn’t heating efficiently, runs out of hot water quickly, or shows signs of wear, it may be time for an upgrade. We can assess your setup and recommend the best solution.
Do you offer water filtration system installations?
Yes, we install advanced home water filtration systems, including reverse osmosis setups and water softeners, for cleaner, healthier water throughout your home or business.
Freqently Asked Questions

Service Queries

Are your emergency plumbing services really available 24/7?
Yes, we’re on call 24/7, including weekends and public holidays, to handle urgent issues like burst pipes, major leaks, and sewage blockages.
How quickly can you respond to a plumbing emergency?
We aim to respond as quickly as possible, often within the hour in Gauteng and surrounding areas, to minimise damage and disruption.
Do you offer plumbing services for commercial properties?
Yes, we provide reliable plumbing solutions for both residential and commercial clients, tailored to each property’s unique requirements.
What equipment do you use for tough drain blockages?
For stubborn clogs, we use professional-grade rotary drain cleaners and advanced inspection tools to identify and clear the problem efficiently.
Can you assist with water backup and storage solutions?
Definitely. We install backup tank systems complete with pumps to ensure water availability during shortages or supply issues.

Still Have Questions?

Quick answers from real plumbers.
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